TLNTConnect Terms of Service and End User License Agreement

These Terms of Service and End User License Agreement ("Terms") are a contract between Tlnt Connect LLC, operating as TLNTConnect ("TLNTConnect," "we," or "us"), and the person or organization accepting them ("Customer" or "you"). Tlnt Connect LLC is organized in Delaware and receives legal notices at 611 South Dupont Highway, Dover, DE 19901.

By clicking an acceptance control, signing an order form, or accessing the service after being presented with these Terms, you agree to them. If you act for an organization, you represent that you have authority to bind it. Do not accept or use the service if you lack that authority.

A signed order form, subscription agreement, Data Processing Addendum, or other written agreement controls over these Terms only for a direct conflict. These Terms incorporate the Privacy Policy, Acceptable Use obligations below, and any applicable order form.

You must be at least 18 years old, legally capable of entering a contract, and not barred from the service under applicable law. Accounts are for business and professional use, not personal, family, or household use.

An agency may maintain records about a minor creator only when it has all required authority and parent or guardian permission. A minor may not independently create or administer a TLNTConnect account.

TLNTConnect is an agency operating system for creator rosters and discovery, outreach, inbox visibility, campaigns, deliverables, collaboration, reporting, revenue tracking, invoicing, payment operations, and accounting connections. Features may be introduced, changed, limited, or retired as the service develops.

TLNTConnect is an operational tool. Unless a signed agreement expressly states otherwise, we are not a law firm, accountant, tax adviser, payroll provider, talent agency, fiduciary, broker-dealer, payment processor, bank, or electronic-signature provider. Revenue, payout, invoice, and campaign values may be manually entered estimates and are not proof of settlement, tax treatment, or amounts legally due. Brand-funded deals, described below, are the exception in which TLNTConnect receives and holds funds and moves money through its payment processor.

You must provide accurate information, protect credentials, use reasonable security controls, and notify security@tlntconnect.com promptly of suspected compromise. You are responsible for activity under your accounts except to the extent caused by our breach of these Terms.

Workspace owners and admins control invitations, roles, team-member removal, provider connections, and Customer Data. Customer is responsible for administrator selections and internal account-ownership disputes. We may rely on instructions from the verified workspace owner or authorized admin and may require additional proof before transferring control.

During the applicable subscription or authorized collaboration, we grant authorized users a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to use the service for Customer's internal business purposes.

You may not unlawfully access, copy, resell, sublicense, reverse engineer, disrupt, probe, scrape, or bypass limits; introduce malware; use the service to build a competing product; violate provider terms; send unlawful or unsolicited communications; infringe rights; or use the service for unlawful discrimination, exploitation, or fraud. Statutory reverse-engineering rights that cannot be waived remain unaffected.

Customer retains its rights in data submitted, imported, generated, or synchronized for its workspace ("Customer Data"). Customer grants us the rights reasonably needed to host, process, secure, transmit, back up, display, and support Customer Data and to follow authorized feature instructions.

Customer is responsible for the accuracy and legality of Customer Data and for all notices, permissions, consents, lawful bases, and rights needed for creator, minor, brand-contact, mailbox, social, financial, shipping, portal, and public-link data. Customer must not submit highly sensitive data unless the feature expressly requests it and appropriate safeguards are in place.

The TLNTConnect Data Processing Addendum applies when we process personal data for Customer as a processor or service provider. We may create aggregated or de-identified data that is not reasonably linkable to an identifiable customer or person and use it to operate, secure, and improve the service.

Customer may direct us to connect third-party services such as Clerk, Google/Nylas, social platforms, and payment providers. Customer authorizes the exchanges necessary for the selected feature and must maintain all required third-party accounts and permissions.

Third-party services are governed by their own terms and can change, suspend, revoke, delay, or return inaccurate data. We are not responsible for third-party acts, outages, account decisions, or data handling outside our control, but this does not excuse our obligations for our own processing.

Atlas AI and related features may process prompts, selected workspace context, tool results, and instructions using OpenAI or another disclosed provider. As between the parties, Customer retains rights in its inputs and owns outputs to the extent permitted by law; we assign any rights we may have in those outputs to Customer.

AI output can be inaccurate, incomplete, biased, non-unique, or unsuitable. Customer must use human review before sending communications, changing records, making financial or legal decisions, or taking consequential action. Customer may not use AI features to make solely automated legal or similarly significant decisions about a person, develop prohibited weapons or malware, or violate provider policies.

We do not authorize generalized model training on Customer Data unless Customer separately and expressly opts in to a disclosed program.

Customer decides what to share through roster links, media kits, reports, invoices, brand rooms, creator portals, and other collaboration surfaces. Customer must review recipients and content, protect tokens, and revoke access when no longer needed. Public or forwarded links may be viewed by anyone who obtains the token.

Paid-plan pricing, usage limits, billing frequency, trial conversion, renewal, minimum commitments, and cancellation rights must be disclosed in the checkout or order form before purchase. Unless the order form says otherwise, subscriptions automatically renew for successive periods equal to the initial subscription period until canceled before renewal.

Customer authorizes the disclosed recurring charges and must keep payment information current. Cancellation stops future renewal but does not retroactively refund the current period. Fees are non-refundable except where the order form states otherwise or law requires. We will provide a reasonably accessible cancellation method before enabling recurring self-service billing.

Customer is responsible for applicable sales, use, VAT, withholding, and similar taxes, excluding taxes on our net income. Past-due amounts may accrue the lesser of 1.5% per month or the maximum lawful rate, plus reasonable collection costs.

When enabled, payment processors and financial institutions may impose separate onboarding, merchant, KYC, chargeback, reserve, settlement, and payout terms. Except as expressly provided in the Brand-Funded Deals and Conditional-Release Prepayment section below or in a signed agreement, TLNTConnect does not hold funds or guarantee settlement. Customer remains responsible for payee instructions, contract obligations, taxes, disputes, reversals, and reconciliation.

A separate payments addendum or provider agreement may be required before live payment collection, transfers, or payouts. Merely recording campaign revenue, an invoice, or a creator split in TLNTConnect does not move money. Deals that a brand prepays through the service are governed by the Brand-Funded Deals and Conditional-Release Prepayment section below.

TLNTConnect offers an optional feature that lets a Brand prepay a Creator's deal through the service. In this section, "Brand" means the workspace or user that funds a deal, "Creator" means the user entitled to receive the resulting payout, and "deliverable" means a unit of work the Creator agrees to provide; each participant acts as a Customer or authorized user under these Terms in that capacity. This section governs funded deals and controls over any general statement in these Terms that TLNTConnect does not hold funds.

When a Brand funds a deal, it authorizes a charge equal to the Creator's agreed rate plus a Brand-side service fee, paid by card or, where offered, by bank debit (ACH). The Brand pays as an ordinary customer and does not create or maintain any merchant, connected, or payout account. The charge is a conditional-release prepayment: TLNTConnect receives and holds the funds, and each deliverable's share is released to the Creator only when the release condition for that deliverable is met. Held funds are not a deposit, are not held in trust or in a separate or segregated account for either party, do not become the property of TLNTConnect, and do not bear interest for any party. TLNTConnect does not provide banking, deposit, trust, or investment services.

TLNTConnect releases each deliverable's share of the held funds to the Creator when the Brand approves that deliverable. If the Brand neither approves nor rejects a submitted deliverable within the review window shown in the product — by default, fourteen (14) days after the deliverable is submitted — TLNTConnect will automatically release that deliverable's share to the Creator. A release also requires that the Creator has completed payout onboarding and that the underlying charge has settled and cleared with no pending refund or dispute. A Brand's approval, or expiration of the review window, is final as to that deliverable's released share, subject to the reversal rights stated below.

Service fees apply to funded deals: a Brand-side fee is added to the amount the Brand pays, and a Creator-side fee is deducted from the amount released to the Creator. The fees that apply to a deal are disclosed to each party at the time of the transaction, and the fees disclosed when a deal is funded govern that deal. TLNTConnect may change its fees prospectively.

Payments for funded deals are processed by Stripe. By funding a deal or receiving a payout, the Brand and the Creator agree to Stripe's applicable end-user and account terms in addition to these Terms. Payment card and bank-account details are collected and processed by Stripe; TLNTConnect does not receive or store full card or bank-account numbers. For funding charges, TLNTConnect is the merchant of record.

Because TLNTConnect is the merchant of record, chargebacks and payment disputes on a funding charge are charged back to TLNTConnect. Before initiating a chargeback, payment reversal, or bank dispute on a funding charge, the Brand agrees to first raise the issue with TLNTConnect at support@tlntconnect.com so it can be reviewed and, where appropriate, resolved through the refund and reversal process in these Terms. This does not waive rights the Brand has under law or its card or bank agreement, but the Brand agrees that using the TLNTConnect process first is the agreed method for resolving funding-charge disputes.

Refunds of a funded deal return the unreleased remainder of the held funds to the Brand, calculated pro rata against the amount the Brand paid. Amounts already released to the Creator belong to the Creator and are not automatically refundable to the Brand; they may be recovered only through the reversal process below. Where a funding charge was paid by bank debit (ACH), only a full refund of the unreleased remainder is supported; partial ACH refunds are not available. Any Brand-side service fee is refundable only to the extent disclosed at the time of the transaction.

For each funded deal, and as a condition of receiving funds through the service, the Creator appoints TLNTConnect as the Creator's limited agent for the sole purpose of receiving, holding, and disbursing the funds a Brand pays for the Creator's deliverables, and TLNTConnect accepts that appointment for that purpose. This appointment is limited to handling those payments. It does not make TLNTConnect the Creator's general agent, employer, partner, joint venturer, broker, or fiduciary, and TLNTConnect does not negotiate, form, or perform the underlying deal on the Creator's behalf.

Because TLNTConnect receives funded-deal payments as the Creator's agent, the Brand's payment of funds to TLNTConnect is deemed to be payment to the Creator and discharges the Brand's corresponding payment obligation to the Creator, in the amount received, to the same extent as if the Brand had paid the Creator directly — whether or not TLNTConnect in fact remits those funds to the Creator. The Brand is not required to pay the Creator again for any amount the Brand has paid to TLNTConnect for that deal.

Accordingly, once a Brand has paid funds for a deal to TLNTConnect, the Creator — not the Brand — bears the risk of TLNTConnect's delay in remitting, failure to remit, or insolvency as to those funds. The Creator's recourse for funds that TLNTConnect receives but fails to remit is against TLNTConnect, and not against the Brand. This allocation applies only to amounts TLNTConnect actually receives for the relevant deal, and does not relieve the Brand of any obligation it owes the Creator that is separate from paying the funded amount.

To receive funds from a funded deal, a Creator must complete payout onboarding with our payment processor, Stripe, including any identity verification and the accurate tax and bank information the processor requires to enable payouts. A Brand may fund a deal before the Creator has completed onboarding; in that case TLNTConnect holds the funds and releases the Creator's share only after the Creator completes onboarding and the applicable release condition is met. TLNTConnect is not obligated to release funds to a Creator who has not completed onboarding or who has provided inaccurate or unverifiable information.

If a Creator does not complete payout onboarding, or cannot be paid out through the processor, within a reasonable period, TLNTConnect may return the unreleased funds for the affected deal to the Brand. Nothing in this section requires TLNTConnect to advance funds to a Creator before the corresponding charge has settled and cleared.

Creators contract for their own account and are responsible for determining and paying their own taxes on amounts they receive, including any income, self-employment, sales, or withholding taxes. TLNTConnect or its processor may collect tax information and issue tax forms, such as an IRS Form 1099, where required by law, but TLNTConnect does not provide tax advice and does not withhold taxes on a Creator's behalf unless required by law.

Released funds may be reversed, and TLNTConnect or its processor may debit, withhold, deduct from future payouts, or otherwise recover amounts already released to a Creator, in defined circumstances, including: a chargeback, reversal, or refund of the underlying funding charge; fraud, misrepresentation, or prohibited use; a deliverable that was not actually provided or that materially breached the deal; a duplicate, erroneous, or excess release; or a legal, regulatory, tax-authority, or court requirement. By accepting these Terms and receiving funds through the service, each Creator agrees to this reversal right and authorizes TLNTConnect and its processor to recover those amounts, including by offset against amounts otherwise payable to the Creator. Reversals of released funds are limited to these circumstances and are not automatic; apart from them, a Brand's approval or expiration of the review window is final as to released funds.

Customer is responsible for complying with marketing, anti-spam, privacy, employment, talent, advertising, endorsement, recordkeeping, and consumer-protection laws applicable to its activities. Customer must honor opt-outs and must not use enrichment or contact data for unlawful surveillance, discrimination, harassment, or unsolicited bulk messaging.

For U.S. commercial email, Customer must use accurate sender and routing information, non-deceptive subject lines, identify advertising where required, include the sender's valid physical postal address and a clear working opt-out method, and honor opt-outs within 10 business days. Customer may not harvest addresses, evade suppression, or send to a person after learning that the person opted out. Other jurisdictions may require advance consent or impose stricter rules.

We and our licensors own the service, software, designs, documentation, models, and related intellectual property, excluding Customer Data. All rights not expressly granted are reserved. If Customer provides feedback, it grants us a perpetual, worldwide, royalty-free right to use it without identifying Customer or disclosing confidential information.

Copyright or trademark complaints may be sent to legal@tlntconnect.com with identification of the work, allegedly infringing material, contact information, a good-faith statement, an accuracy/authority statement under penalty of perjury, and a physical or electronic signature.

Each party will protect the other's nonpublic information using at least reasonable care, use it only for the relationship, and disclose it only to personnel and providers with a need to know and confidentiality duties. Confidentiality excludes information independently developed, rightfully received, publicly available without breach, or approved for release.

We maintain reasonable technical and organizational safeguards appropriate to the service. Customer is responsible for endpoint security, authorized users, least-privilege roles, link sharing, and lawful configuration. No service can guarantee absolute security.

The service is provided without a service-level commitment unless a signed agreement states one. Maintenance, emergencies, providers, internet conditions, and beta features may affect availability. Beta, preview, or experimental features may change or stop without notice and are used at Customer's risk.

We may modify features. If we materially discontinue a paid core feature, we will use reasonable efforts to provide notice and a reasonable export opportunity where practical.

We may suspend access for nonpayment, legal violations, material breach, security risk, provider misuse, fraud, or threats to service integrity. Where practicable and safe, we will give notice and an opportunity to cure. Either party may terminate as provided in an order form; Customer may otherwise stop using the service.

After termination, access ends and Customer should export needed data. We may delete or de-identify Customer Data after a reasonable wind-down period, subject to the Privacy Policy, Data Processing Addendum, legal holds, backups, accounting, security, and claim-preservation obligations.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, BETA FEATURES, PROVIDER DATA, ENRICHMENT DATA, AI OUTPUT, REVENUE RECORDS, AND SYNC RESULTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. Non-waivable statutory rights remain unaffected.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY.

EXCEPT FOR CUSTOMER'S PAYMENT OBLIGATIONS, CUSTOMER'S INDEMNITY, A PARTY'S FRAUD OR WILLFUL MISCONDUCT, OR LIABILITY THAT CANNOT LAWFULLY BE LIMITED, EACH PARTY'S AGGREGATE LIABILITY ARISING FROM THE SERVICE AND THESE TERMS WILL NOT EXCEED THE FEES CUSTOMER PAID OR OWED FOR THE SERVICE IN THE 12 MONTHS BEFORE THE FIRST EVENT GIVING RISE TO THE CLAIM, OR $100 IF CUSTOMER PAID NO FEES.

Customer will defend, indemnify, and hold harmless TLNTConnect and its personnel from third-party claims, damages, penalties, costs, and reasonable legal fees arising from Customer Data, customer instructions, customer products or services, unlawful communications, breach of these Terms, infringement by Customer Data, or disputes with Customer's creators, brands, personnel, payees, or recipients. We will provide prompt notice, reasonable cooperation at Customer's expense, and control of the defense, subject to our right to participate. No settlement may admit our fault or impose non-monetary obligations on us without consent.

You may not use or export the service in violation of U.S. export-control or sanctions laws. You represent that you are not located in an embargoed jurisdiction and are not a prohibited or restricted party.

Delaware law governs these Terms without regard to conflict-of-law rules. The state and federal courts located in Delaware have exclusive jurisdiction, and each party consents to personal jurisdiction and venue there, except either party may seek injunctive relief in any court with jurisdiction.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY WAIVES TRIAL BY JURY AND AGREES TO BRING CLAIMS ONLY IN ITS INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Neither party is liable for delay caused by events beyond reasonable control, except payment obligations (Force Majeure). Customer may not assign these Terms without our written consent; we may assign them in connection with a merger, reorganization, financing, or sale of all or substantially all relevant assets. Unauthorized assignment is void.

If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder stays effective (Severability). Failure to enforce is not a waiver. Headings are for convenience. Electronic notices and signatures are effective. These Terms, incorporated documents, and order forms are the Entire Agreement concerning the service and supersede prior proposals on that subject.

Provisions that by nature should survive do survive, including accrued payments, data rights needed for wind-down, confidentiality, intellectual property, disclaimers, liability limits, indemnification, dispute terms, and this General Terms section (Survival).

We may update these Terms prospectively. We will post the new effective date and provide reasonable advance notice of material changes. If law requires renewed consent, we will request it. Continued use after an effective date constitutes acceptance only where permitted and after required notice.

Legal notices to us must be sent to legal@tlntconnect.com and 611 South Dupont Highway, Dover, DE 19901. We may send notices to the account email, through the service, or by another reasonable electronic method.